Terms of Service

Last updated: November 11, 2026

Terms for using Esmolune

These terms govern esmolune.com and purchases from Esmolune. By using the store or ordering, you agree to these terms and linked policies. You must be legally able to enter a purchase contract or have parent or guardian permission where permitted.

Orders and product information

Supply accurate billing, delivery and contact details and safeguard account credentials. Product details, prices and availability may change. Screens can show colors differently, without removing remedies for faulty or misdescribed goods. Review checkout currency, delivery charges and taxes. Your payment provider may apply conversion or transaction fees.

An acknowledgment confirms receipt; acceptance occurs when dispatch is confirmed unless law provides otherwise. We may decline orders for unavailability, suspected fraud, delivery restrictions or obvious pricing errors. We will contact you about corrections or cancellations and refund unfulfilled goods. Accepted prices are not increased without agreement.

Delivery and returns

Average fulfillment is 8–14 business days: processing and dispatch generally within 3 business days after payment confirmation, followed by estimated transit of 5–11 business days. Estimates are not guarantees. See our Shipping Policy and Return & Refund Policy. Eligible voluntary returns can be requested within 30 days of delivery. Changes and cancellation depend on fulfillment status.

Acceptable use and submissions

Do not submit fraudulent orders, infringe rights, distribute malicious code, interfere with security or act unlawfully. Store content belongs to its rights holders; commercial copying needs permission. You retain rights to reviews you submit and permit their display and reproduction for store operations and promotion, subject to law and privacy rights. Submit only material you may share. Unlawful or abusive content may be removed.

Third parties and privacy

Shopify provides store infrastructure. Payment, delivery and optional third-party services may have their own terms. External links do not remove our legal duties. Read our Privacy Policy for personal-information practices.

Corrections and responsibility

We may correct errors and change website features. Uninterrupted or error-free access is not guaranteed. To the extent law permits, we are not responsible for indirect losses not reasonably foreseeable from a breach. Nothing limits liability for fraud, willful misconduct, negligent personal injury, non-excludable warranties or other liability that cannot lawfully be limited. You are responsible for losses directly caused by unlawful use or infringement to the extent established under law, without reimbursing our own negligence or unlawful conduct.

Termination, interpretation and law

Access may be restricted for material misuse; existing order rights survive. If a provision is unenforceable, the remainder continues where possible. These terms and incorporated policies govern store use. Failure to enforce a provision is not a waiver.

The laws applicable to the transaction govern. Nothing removes mandatory protections or court access under the law of your habitual residence. No mandatory arbitration is imposed here. Changes will be dated and apply prospectively without retrospectively reducing existing order rights. Questions may be sent to support@esmolune.com.